Privacy Policy

The company Revigrés, Indústria de Revestimentos de Grés, Lda. (hereafter referred to as Revigrés) knows and complies with the rules on processing of personal data as foreseen in Regulation (EU) 2016/679 of the European Parliament and Council of 27 April 2016.

Data Controller and Data Protection Manager

Revigrés is the entity responsible for processing the personal data of individuals, hereafter referred to as Data Subjects, either by automatic means or not, including the collection, organisation, storage and elimination thereof.

Revigrés contacts shall be the following:

Head Office: Apartado 1, 3754-001 Barrô (Águeda)

Email: [email protected]

Tel: +351 234 660 100

The following are the contact details of the Data Protection Manager:

Name: Pedro Miguel Carneiro

E-mail: [email protected]

To exercise the rights concerning processing of personal data (the right of access, amendment, elimination, limitation, portability, opposition, claims of breach of personal data), the Data Subjects may contact the Data Controller or Data Protection Manager. The reason for contacting the latter must be stated and the Subject’s contact details must be specified for receiving the sought reply (telephone number, email address or other).

Collection and processing of personal data

Revigrés collects data of the Data Subjects by the following means:

1. Website www.revigres.com

2. Social media

3. Online directories

4. Prospecting and in store visits

5. In house training and training outside Revigrés

6. Image collection (photos and video)

Revigrés gathers the following personal data by means and purpose: employer, profession/position, name and surname, email address, telephone number, country, location, place of residence/activity and birth date.

1. Website

When Data Subjects use or activate certain services or functions, the website www.revigres.com collects personal data, namely:

  • Signing up for the newsletter

  • Contact form

  • My Revigrés

The personal data collected by Revigrés in the website www.revigres.com are processed by electronic or manual means for managing its relationship with the Data Subject, as laid down in the General Regulation on Data Protection and additional country or EU legislation.

1.1 Cookies

Revigrés uses cookies on its Website to improve the performance and navigation experience of the individuals visiting its website and using the services provided therein, hereafter referred to as Data Subjects, for providing quicker and more efficient response and, on the other hand, eliminating the need for Data Subjects entering the same information repeatedly.

Click here for Cookies Policy (link).

1.2 Newsletter sign up form

Revigrés offers Data Subjects the opportunity to sign up for the newsletters that advertise its activities and products.

In conformity with the Data Protection Regulation, we clarify that Revigrés collects the personal data mentioned for the following purposes:

• Name and e-mail: to customise the newsletter

• Profession: for sending relevant information for either end consumer or a business professional

• Language: to send the newsletter in the language of the Data Subject

When signing up for the newsletter, the Data Subject must give his explicit consent for sending the newsletter. The newsletter will be received only if the Data Subject has a valid e-mail address and has requested explicitly the newsletter to be sent to him. Revigrés uses adequate safety check mechanisms: double opt-in.

The Data Subject may, at any time, cancel the subscription of the newsletter – by clicking on the Link in any newsletter or sending an e-mail to [email protected] requesting the cancellation.

1.3 Contact form

This website www.revigres.com provides a contact form, which constitutes a direct communication point with Revigrés.

• In conformity with the Data Protection Regulation, we clarify that Revigrés collects the personal data mentioned for the following purposes:

• Name, e-mail and telephone: to answer in a direct and personalised manner.

• Country and district: to forward contact to sales team responsible for the indicated country and city.

• Company and type of professional: to provide the appropriate information for an end consumer or a business professional.

Where a Data Subject contacts Revigrés using the contact form, the personal data is stored manually and is used by Revigrés only to get in touch with the Data Subject and reply to his request. Revigrés does not use data collected for other purposes and such data are deleted after the reply has been sent to the Data Subject.

1.4 Recruitment form

Revigrés offers Data Subjects on its website www.revigres.com the chance to send their CV for applying for a job vacancy at Revigrés.

In conformity with the Data Protection Regulation, we clarify that Revigrés collects the personal data mentioned for the following purposes:

• Name and e-mail: to answer in a direct and personalised manner

• CV: to assess the Data Subject’s skills and their use in the company’s different areas of activity.

Note: Only send CV without certificates. The latter and evidence thereof shall be requested during the face-to-face interview or when the Data Subject joins Revigrés.

When collecting personal data, the Data Subject must give his explicit consent for sending the application and processing his data.

The personal data gathered is kept for the retention period of one year or until the Data Subject withdraws his consent or requests that his data be deleted by e-mail to [email protected].

1.5 My Revigrés

In the website, Revigrés asks individuals, professionals and retailers to sign into the My Revigrés reserved area, which provides access to functionalities and information of interest to the user, namely:

• Registration with a personal and customised account

• Organisation of favourite products into projects

• Organisation of projects by customers

• Download of project, customer and technical information sheets on products

In conformity with the Data Protection Regulation, we clarify that Revigrés collects the personal data mentioned for the following purposes:

• Name, e-mail and telephone: to process registration in a direct and personalised manner

• Country and district: to forward information requests to sales team responsible for the indicated country and city.

• Company and type of professional: to provide the appropriate information for an end consumer or a business professional.

When collecting personal data, the Data Subject must give his explicit consent for the purpose of processing his/her data.

The Data Subject may, at any time, withdraw the agreement to process data and cancel the registration to My Revigrés by sending an e-mail to [email protected].

2. Social media

To reply to Subjects through the social media, Revigrés may request additional personal data from the Data Subject, such as e-mail address and telephone number, which is used only to reply in the most effective and quick way to the queries.

3. Online directories

Revigrés is present in online directories through which the Data Subjects visiting these platforms may request information on the products. They complete a form drawn up by these platforms for the purpose with personal data – such as the name, telephone, email and location. This information is used by Revigrés to reply to requests for information only. We will no longer retain your data after we have answered or replied to your query.

4. Prospecting and store visits

Revigrés collects data by prospecting and visiting stores, which allows the company to keep in touch with the Data Subjects. This includes attendance at fairs and other trade events and visits that the sales team conducts to actual and potential customers and subscribers on the domestic and international markets.

Data gathered under this item are kept until the Data Subject requests the deletion thereof.

5. Training Action

Revigrés trains Customers, Distributors and Subscribers on a regular basis, inside and outside of Revigrés. At that time, the Company gathers personal data which allows it to keep in touch directly with the Data Subjects.

Data gathered under this item is kept until the Data Subject requests deletion thereof or until the expiry of the period prescribed by the relevant legislative framework.

6. Image collection (photos and video)

Revigrés records on video and with photographs all sorts of moments – namely training actions, institutional and trade events, and visits to the facilities – which it organises with customers, subscribers, economic and scientific entities and the community.

The images gathered are used for advertising the events on the social media of Revigrés and with the Data Subjects, according to their consent and right to privacy.

7. Data transfer to third parties

In the context of collecting and processing the personal data of the Data Subjects, Revigrés does not transfer personal data to third parties which have not been subcontracted, unless in strict compliance with the legal obligations identified.

Likewise, information shall not be transferred to third parties for purposes other than those for which the Data Subjects were informed about and for which they gave their agreement.

The consent applies to personal data of international market Data Subjects gathered and processed, which must be transferred to Revigrés sales teams in the relevant countries.

Revigrés requires for that purpose the written agreement of Data Subjects for transferring personal data to those entities.

After termination of the contract, unless otherwise specified by the Data Subjects, their personal data is permanently eliminated.

Rights of the data subjects

Data Subjects may exercise at any time their data protection and privacy rights, which include: accessing their personal data; modifying data which are inaccurate or incomplete; requesting deletion of their personal data, where permitted by law; withdrawing any agreement to gather and process data that was given; requesting portability of data; and limiting or objecting to the processing of their personal data, in accordance with the terms and conditions of the General Regulation on Data Protection and additional applicable legislation.

All requests for exercising data protection and privacy rights of the Data Subjects must be submitted by the Subjects themselves and sent in writing to Revigrés, using to this end the contacts provided herein.

Purpose of data processing

All personal data gathered is used solely for the purposes informed to the Data Subject in the context of each data-gathering session. The Data Subject is informed about the purposes of the Personal Data gathered and processed, and he must always give his explicit consent to the gathering and processing of such data as informed.

The personal data gathered shall be used only for the purpose presented.

Personal data retention

The personal data gathered by Revigrés is retained for the period informed when the data is gathered. Generally speaking, the personal data is retained only for the period of time necessary for the purposes which the Data Subject was informed about as grounds for the collection and processing or until the Data Subject requires erasure of that data.

Personal data storage

The personal data gathered is stored in computer systems with limited access and placed in controlled sites.

Where the personal data collection and storage means imply subcontracting of services, Revigrés shall enter into a confidentiality agreement to ensure the safety of the personal data of the Data Subjects.

Data protection safety measures

Revigrés applies the appropriate technical measures necessary to ensure the integrity and confidentiality of the personal data of the Data Subjects, in view of protecting the personal data gathered and stored from negligent or wrongful use. The technical measures implemented protect the personal data against loss, destruction, inappropriate use, alteration, unauthorised disclosure or unlawful processing.

Privacy policy update

In view of its compliance with the General Regulation on Data Protection and additional legislation on Data Protection and Privacy, Revigrés may make at any time adjustments or changes to this Privacy Policy, which Revigrés shall advertise sufficiently.

Revigrés assumes its responsibility in improving continuously and developing its data protection procedures and practices.

Águeda, 28 October 2020

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